Graduate Academic Writers Needed ASAP
Offices at Allsops, Nairobi
Pay: Earn 30-50k Per Month
Pay: Earn Up To 60k Per Month.
We pay good and experienced writers up to KSH 300 per page for very urgent papers (deadlines of less than 5 hours), KSH 250 per page for urgent ones (deadline of up to 7-10 hours) and KSH 200 per page for normal ones (deadline of 12 to 24 hours).
Mode of Work: Working from our offices at Allsops, Off Thika Road Superhighway
Shifts: Day and night
Requirements:
Applicants should possess the following skills:
A University Degree
Should be able to meet strict deadlines
Should be able to work on papers that are 100% original or that have 0% plagiarism.
Previous research writing experience in MLA, APA, Harvard and Chicago is a must.
Be within Nairobi location as they have to commute to our offices at Allsops.
N/B:
Internet access is not a requirement as it will be provided for at our offices. However, the applicant should be available at our offices in case of any new developments.
Application:
If you posses the above research writing skills, send your CV and 2 properly referenced and grammatically correct papers (APA and/or MLA) to allsopsresearchcenter@gmail.com as soon as possible from April 19 to April 30th, 2012. We have limited vacancies remaining at our offices.
Once shortlisted you should be ready to start the job at once. Reviewing an application will only take us a day or two once it is received.
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Wednesday, April 18, 2012
Insurance Co. Information Call Centre Agent Job in Kenya
Information Call Centre Agent
Our Client, a leading Insurance company in the region, seeks to recruit an Information Call Centre Agent to effectively achieve its strategic objectives
Role Summary
Answer incoming calls from customers, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
Key Tasks and Responsibilities:
Answer calls professionally
Respond to customer enquiries
Research required information using available resources
Handle and resolve complaints
Provide customers with product and service information
Route calls to appropriate resources
Follow up customer calls where necessary
Complete call logs
Produce call reports.
Build customer’s interest in the services and products offered by the company
Arrange for the dispatch information packages, brochures etc. to clients and interested parties
Skills and Competencies:
Communication skills – verbal, written and eloquence
Knowledgeable and quick in decision making
Mature,temperament,patience and empathy
Passion for people
IT skills including familiarity of CRM solutions
Good memory, ability to comprehend, captures as well as interprets basic customer information.
Ability to follow through
Self-drive initiative
Sound judgmental powers; ability to manage difficult customer situations
Attention to details
Education and Experience:
Business related degree
At least one year insurance experience
Progress in Professional qualification in insurance e.g. ACII, COP preferred
Knowledge in customer service principles and practices
Knowledge of call centre telephony and technology
One year experience in sales and marketing and customer service
How to Apply:
If you are qualified and up to the challenge, please apply via www.altimaafrica.com/career.php
Deadline for application is Friday 27th April, 2012.
Please note that only qualified candidates will be contacted.
Our Client, a leading Insurance company in the region, seeks to recruit an Information Call Centre Agent to effectively achieve its strategic objectives
Role Summary
Answer incoming calls from customers, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
Key Tasks and Responsibilities:
Answer calls professionally
Respond to customer enquiries
Research required information using available resources
Handle and resolve complaints
Provide customers with product and service information
Route calls to appropriate resources
Follow up customer calls where necessary
Complete call logs
Produce call reports.
Build customer’s interest in the services and products offered by the company
Arrange for the dispatch information packages, brochures etc. to clients and interested parties
Skills and Competencies:
Communication skills – verbal, written and eloquence
Knowledgeable and quick in decision making
Mature,temperament,patience and empathy
Passion for people
IT skills including familiarity of CRM solutions
Good memory, ability to comprehend, captures as well as interprets basic customer information.
Ability to follow through
Self-drive initiative
Sound judgmental powers; ability to manage difficult customer situations
Attention to details
Education and Experience:
Business related degree
At least one year insurance experience
Progress in Professional qualification in insurance e.g. ACII, COP preferred
Knowledge in customer service principles and practices
Knowledge of call centre telephony and technology
One year experience in sales and marketing and customer service
How to Apply:
If you are qualified and up to the challenge, please apply via www.altimaafrica.com/career.php
Deadline for application is Friday 27th April, 2012.
Please note that only qualified candidates will be contacted.
Insurance Co. Information Call Centre Manager
Information Call Centre Manager
Our Client, a leading Insurance company in the region, seeks to recruit an Information Call Centre Manager to effectively achieve its strategic objectives
Role Summary:
Manage, supervise and coordinate activities of the Information / call centre
Key Tasks and Responsibilities:
Setting and meeting performance targets for speed, efficiency and quality;
Managing the daily running of the Call Centre;
Liaising with other departments, managers and third parties to gather information and resolve issues;
Maintaining up-to-date knowledge of industry developments and involvement in networks;
Monitoring random calls to improve quality, minimize errors and track operative performance;
Reviewing the performance of call Centre agents, identifying training needs and planning training sessions;
Recording statistics, user rates and the performance levels of the Centre and preparing reports;
Handle escalated and complex customer complaints or enquiries;
Organizing staffing, including shift patterns and the number of staff required to meet demand;
Improving performance by raising efficiency and sourcing new equipment to enable this, e.g. new dialing products
Skills and Competencies:
Ability to read, analyse and interpret general business periodicals, professional journals etc.
Ability to write reports, business correspondences
Ability to effectively present information and respond to questions from groups of managers, clients etc.
Quick on your feet reasoning ability
Ability to solve practical problems and deal with a variety of concrete variables Organisational skills
Education and Experience:
Bachelor’s degree in B Com, Marketing or equivalent required.
Minimum of 3 years’ experience in insurance industry
Minimum of 3 years progressive management experience
Minimum of 3 years’ experience in data extraction, report formulation, interpretation and analysis
Strong written and verbal communication skills including presentation skills.
How to Apply:
If you are qualified and up to the challenge, please apply via www.altimaafrica.com/career.php
Deadline for application is Friday 27th April, 2012.
Please note that only qualified candidates will be contacted.
Our Client, a leading Insurance company in the region, seeks to recruit an Information Call Centre Manager to effectively achieve its strategic objectives
Role Summary:
Manage, supervise and coordinate activities of the Information / call centre
Key Tasks and Responsibilities:
Setting and meeting performance targets for speed, efficiency and quality;
Managing the daily running of the Call Centre;
Liaising with other departments, managers and third parties to gather information and resolve issues;
Maintaining up-to-date knowledge of industry developments and involvement in networks;
Monitoring random calls to improve quality, minimize errors and track operative performance;
Reviewing the performance of call Centre agents, identifying training needs and planning training sessions;
Recording statistics, user rates and the performance levels of the Centre and preparing reports;
Handle escalated and complex customer complaints or enquiries;
Organizing staffing, including shift patterns and the number of staff required to meet demand;
Improving performance by raising efficiency and sourcing new equipment to enable this, e.g. new dialing products
Skills and Competencies:
Ability to read, analyse and interpret general business periodicals, professional journals etc.
Ability to write reports, business correspondences
Ability to effectively present information and respond to questions from groups of managers, clients etc.
Quick on your feet reasoning ability
Ability to solve practical problems and deal with a variety of concrete variables Organisational skills
Education and Experience:
Bachelor’s degree in B Com, Marketing or equivalent required.
Minimum of 3 years’ experience in insurance industry
Minimum of 3 years progressive management experience
Minimum of 3 years’ experience in data extraction, report formulation, interpretation and analysis
Strong written and verbal communication skills including presentation skills.
How to Apply:
If you are qualified and up to the challenge, please apply via www.altimaafrica.com/career.php
Deadline for application is Friday 27th April, 2012.
Please note that only qualified candidates will be contacted.
ClassiQue Concepts Ltd Event Manager Job in Kenya
ClassiQue Concepts Ltd is a full service event management company that handles everything from start to finish.
Large or small we handle all the details for events and meetings so you don't have to worry about anything.
ClassiQue Concepts Ltd has resources to help you with any aspects of planning your next corporate event.
As your partner, ClassiQue Concepts is committed to excellence and strive to build and maintain formidable relation-ships with our clients.
Whether you have an existing event in need of more efficient management or need expert advice on venue compatibility, planning and implementation of a special event, or program management, ClassiQue Concepts is there.
As a full service meeting and incentive resource, we provide a smooth and professional orchestration guaranteeing the creative, quality, and professional integrity of your meeting or event and results come from the exceptional service we provide.
Well-trained associates are essential to the success of a hospitality organization, especially during these economic times.
We're all working hard; ClassiQue Concepts must also work smart.
ClassiQue Concepts Hospitality Training provides interactive training to hotel and resort management companies that want to enhance their leadership, sales, marketing and service skills.
ClassiQue Concepts coaches your valuable managers and associates through a training system, which guides employees to their best performance.
No hit and run training.
ClassiQue Concepts trains for results.
ClassiQue Concepts goal is to provide a broad spectrum of services that fulfill corporate meeting and special event needs to the delight our customers.
We are seeking to recruit for the position of Event Manager in marketing department.
Job Summary
The Events Manager will be charged with conceptualizing and managing a broad spectrum of NMG events to grow audience engagement and generate new revenue streams.
The job holder will work in close liaison with CLASSIQUE CONCEPTS’ Business development manager and will be responsible for managing the entire event process, from conceptualization through to implementation and post event analysis.
The Events Manager should have eye for detail, be an enthusiastic professional able to build relationships with internal and external partners, and deliver outstanding customer service to sponsors.
Key Responsibilities
Work with the brand and product teams to identify event opportunities that will drive brand-audience engagement and deliver revenue
Conceptualize and manage outstanding events in line with brand objectives
Ensure the smooth execution of event production and logistics tasks
Write compelling sponsorship proposals and work in close liaison with the advertising sales team to drive sponsorship sales
Ensure sponsor obligations are managed and delivered effectively during the execution of each event.
Negotiate and manage external suppliers and vendors to ensure delivery of value.
Skills & Qualifications
Event management skills - At least 3-4 years working in an event agency at middle to senior management level.
Ability to manage multiple projects and work cross-functionally- ability to think on your feet.
Budget management skills.
Excellent written and oral communication skills. Good proposal-writing skills a must.
University graduate in Business, Marketing or other related field.
Personal Attributes
Creative thinker.
Excellent planner and organizer.
High energy.
Fantastic customer service ethic.
High quality standards.
Remain calm and focused under pressure.
This position offers an excellent career growth opportunity and a competitive remuneration package.
If you’re interested, please send your resume to kennedy@classique-concepts.com before close of business on Monday 14th May 2012.
“We are what we repeatedly do. Excellence then is not an act but a habit”
Large or small we handle all the details for events and meetings so you don't have to worry about anything.
ClassiQue Concepts Ltd has resources to help you with any aspects of planning your next corporate event.
As your partner, ClassiQue Concepts is committed to excellence and strive to build and maintain formidable relation-ships with our clients.
Whether you have an existing event in need of more efficient management or need expert advice on venue compatibility, planning and implementation of a special event, or program management, ClassiQue Concepts is there.
As a full service meeting and incentive resource, we provide a smooth and professional orchestration guaranteeing the creative, quality, and professional integrity of your meeting or event and results come from the exceptional service we provide.
Well-trained associates are essential to the success of a hospitality organization, especially during these economic times.
We're all working hard; ClassiQue Concepts must also work smart.
ClassiQue Concepts Hospitality Training provides interactive training to hotel and resort management companies that want to enhance their leadership, sales, marketing and service skills.
ClassiQue Concepts coaches your valuable managers and associates through a training system, which guides employees to their best performance.
No hit and run training.
ClassiQue Concepts trains for results.
ClassiQue Concepts goal is to provide a broad spectrum of services that fulfill corporate meeting and special event needs to the delight our customers.
We are seeking to recruit for the position of Event Manager in marketing department.
Job Summary
The Events Manager will be charged with conceptualizing and managing a broad spectrum of NMG events to grow audience engagement and generate new revenue streams.
The job holder will work in close liaison with CLASSIQUE CONCEPTS’ Business development manager and will be responsible for managing the entire event process, from conceptualization through to implementation and post event analysis.
The Events Manager should have eye for detail, be an enthusiastic professional able to build relationships with internal and external partners, and deliver outstanding customer service to sponsors.
Key Responsibilities
Work with the brand and product teams to identify event opportunities that will drive brand-audience engagement and deliver revenue
Conceptualize and manage outstanding events in line with brand objectives
Ensure the smooth execution of event production and logistics tasks
Write compelling sponsorship proposals and work in close liaison with the advertising sales team to drive sponsorship sales
Ensure sponsor obligations are managed and delivered effectively during the execution of each event.
Negotiate and manage external suppliers and vendors to ensure delivery of value.
Skills & Qualifications
Event management skills - At least 3-4 years working in an event agency at middle to senior management level.
Ability to manage multiple projects and work cross-functionally- ability to think on your feet.
Budget management skills.
Excellent written and oral communication skills. Good proposal-writing skills a must.
University graduate in Business, Marketing or other related field.
Personal Attributes
Creative thinker.
Excellent planner and organizer.
High energy.
Fantastic customer service ethic.
High quality standards.
Remain calm and focused under pressure.
This position offers an excellent career growth opportunity and a competitive remuneration package.
If you’re interested, please send your resume to kennedy@classique-concepts.com before close of business on Monday 14th May 2012.
“We are what we repeatedly do. Excellence then is not an act but a habit”
Supervisors-House Keeper Vacancy in Kenya
Supervisors-House Keeper Vacancy
Our client,a professional cleaning company seeks to recruit suitable candidates to fill the above vacancy.
Duties & Responsibilities
Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive
Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action.
May purchase housekeeping supplies and equipment, take periodic inventories
Minimum Requirement
Certificate in house keeping or related certificate
Experience in house keeping will be an added advantage but not a must.
Aggressive and ready to learn on the job
If you meet the above minimum requirements,kindly send your cv(Include your current and expected salary in your cv) to;
Frank Management Consult Ltd,
Nyaku House,1st Floor,
Argwings Kodhek Road,Hurlingham
Email: frankmconsult@yahoo.com/jobsfmc@yahoo.com
Our client,a professional cleaning company seeks to recruit suitable candidates to fill the above vacancy.
Duties & Responsibilities
Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive
Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action.
May purchase housekeeping supplies and equipment, take periodic inventories
Minimum Requirement
Certificate in house keeping or related certificate
Experience in house keeping will be an added advantage but not a must.
Aggressive and ready to learn on the job
If you meet the above minimum requirements,kindly send your cv(Include your current and expected salary in your cv) to;
Frank Management Consult Ltd,
Nyaku House,1st Floor,
Argwings Kodhek Road,Hurlingham
Email: frankmconsult@yahoo.com/jobsfmc@yahoo.com
Fountain Credit Services Ltd & FEP Sacco society Loan Officer Job in Kenya
Job Description for Loan Officer
Reporting to the Sacco manager, the loan officer is in charge of the loaning processes of the company.
The loan officer is accountable for the growth of lending portfolio and maintaining efficiency of the process.
Competencies
Good communication skills
An Analytical mind
Attention to detail
Must have good interpersonal skills
Duties and responsibilities
Receive loan applications from all offices and approve them within specified limits,and refer loan applications outside those limits to management for approval.
Meet with applicants to obtain information for loan applications and to answer questions about the process
Analyze applicants financial status, credit history, and property evaluations where need be to determine feasibility of granting loans.
Explain to customers the different types of loans and credit options that are available ,as well as the terms of those services
Obtain and compile copies of loan applicants’ credit histories, corporate financial statements, and other financial information.
Review loan agreements to ensure that they are complete and accurate according to the policy
Compute payment schedules
Stay abreast of new types of loans and other financial services and products in order to better meet customer’s needs
Submit applications to the SACCO Manager for verification and recommendation
Preparing timely reports on the loan portfolio for the credit committee and the management board meetings
Handle customer complaints and take appropriate action to resolve them
Work with clients to identify their financial goals and to find ways of reaching those goals
Negotiate payment arrangements with customers who have delinquent loans
Set credit policies ,credit lines, procedures and standards in conjunction with Sacco manager
Analyze potential loan markets and develop referral networks in order to locate prospects for loans
Prepare reports to send to customers whose accounts are delinquent
Follow up loan collection from the clients with assistance from branch officers
Arrange for maintenance and liquidation of delinquent properties
Petition courts to transfer titles and deeds
Perform related work as assigned
Qualifications
A minimum of college diploma in a related field and 1 yr of experience in a Sacco
A working knowledge of computer packages is necessary
If you feel you have met the above qualifications ,kindly send your cover letter and CV to fcreditservices@gmail.com on or before 28th April 2012.
Reporting to the Sacco manager, the loan officer is in charge of the loaning processes of the company.
The loan officer is accountable for the growth of lending portfolio and maintaining efficiency of the process.
Competencies
Good communication skills
An Analytical mind
Attention to detail
Must have good interpersonal skills
Duties and responsibilities
Receive loan applications from all offices and approve them within specified limits,and refer loan applications outside those limits to management for approval.
Meet with applicants to obtain information for loan applications and to answer questions about the process
Analyze applicants financial status, credit history, and property evaluations where need be to determine feasibility of granting loans.
Explain to customers the different types of loans and credit options that are available ,as well as the terms of those services
Obtain and compile copies of loan applicants’ credit histories, corporate financial statements, and other financial information.
Review loan agreements to ensure that they are complete and accurate according to the policy
Compute payment schedules
Stay abreast of new types of loans and other financial services and products in order to better meet customer’s needs
Submit applications to the SACCO Manager for verification and recommendation
Preparing timely reports on the loan portfolio for the credit committee and the management board meetings
Handle customer complaints and take appropriate action to resolve them
Work with clients to identify their financial goals and to find ways of reaching those goals
Negotiate payment arrangements with customers who have delinquent loans
Set credit policies ,credit lines, procedures and standards in conjunction with Sacco manager
Analyze potential loan markets and develop referral networks in order to locate prospects for loans
Prepare reports to send to customers whose accounts are delinquent
Follow up loan collection from the clients with assistance from branch officers
Arrange for maintenance and liquidation of delinquent properties
Petition courts to transfer titles and deeds
Perform related work as assigned
Qualifications
A minimum of college diploma in a related field and 1 yr of experience in a Sacco
A working knowledge of computer packages is necessary
If you feel you have met the above qualifications ,kindly send your cover letter and CV to fcreditservices@gmail.com on or before 28th April 2012.
Net Software Developer Job in Kenya
Our client is looking for a .net software developer with the following skills and capabilities:-
Skills required:
NET Developer - ASP.NET / VB.NET / C# / SQL Server / XML / WCF / Web Services.
Crystal report writing skills are a necessity
Responsibilities:
The Candidate will be responsible for developing .Net applications in C# / VB.NET /ASP.NET
The Candidate will be responsible for developing the Database schema in MS SQL server 2005 or 2008.
The Candidate will be responsible for Developing Application Reports in Crystal reports.
Job Requirement:
Minimum 2 years working experience developing .NET applications using C# or VB.NET on Visual Studio 2008 / Visual Studio 2010, Win API and SQL Database
Able to communicate well in UML and do basic data modeling during design.
Design application reports using Crystal Reports.
Ability to adapt to new technologies in Workflow based system.
Knowledge in mobile technology and development.
Reasonable Object Orientated Design and development skills.
Good understanding of SDLC -Software Development Life Cycle in software development.
Desire to learn new technologies.
Good communication and documentation skills.
Age 24 - 28 years
Entrepreneurial spirit
Please send your resumes indicating expected salary to careers@kcr-hr.com before 20th April 2012.
Only Shortlisted candidates will be contacted
Skills required:
NET Developer - ASP.NET / VB.NET / C# / SQL Server / XML / WCF / Web Services.
Crystal report writing skills are a necessity
Responsibilities:
The Candidate will be responsible for developing .Net applications in C# / VB.NET /ASP.NET
The Candidate will be responsible for developing the Database schema in MS SQL server 2005 or 2008.
The Candidate will be responsible for Developing Application Reports in Crystal reports.
Job Requirement:
Minimum 2 years working experience developing .NET applications using C# or VB.NET on Visual Studio 2008 / Visual Studio 2010, Win API and SQL Database
Able to communicate well in UML and do basic data modeling during design.
Design application reports using Crystal Reports.
Ability to adapt to new technologies in Workflow based system.
Knowledge in mobile technology and development.
Reasonable Object Orientated Design and development skills.
Good understanding of SDLC -Software Development Life Cycle in software development.
Desire to learn new technologies.
Good communication and documentation skills.
Age 24 - 28 years
Entrepreneurial spirit
Please send your resumes indicating expected salary to careers@kcr-hr.com before 20th April 2012.
Only Shortlisted candidates will be contacted
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