Bachelors of Science degree in Computer Science preferred, with 5 years experience working in IT environment.
7+ years of managerial experience in a comparable role including a broad range of marketing and communication skills.
At least 3 years experience providing technical support.
Expert Knowledge of Microsoft XP, 2000, Windows 7 and Windows Vista configuration and troubleshooting, Windows and Linux network configuration for wired and wireless solutions, VSAT and Internet Radio setup, maintenance and troubleshooting, Linux server administration of DNS, DHCP, backups, Domain administration, Windows server administration of DNS, DHCP, backups, Domain administration Active Directory; DHCP, WINS and DNS; Microsoft Office; SQL 6.5, 7.0, 2000, Etherreal or Wireshark network analysis and troubleshooting, Microsoft Exchange 5.5, 2000, 2007, 2010; MS Visio; PC Anywhere, Network Admin, VOIP, Cisco, Helpdesk, Security, local and LD network services, Data networks, Managed network services (MPLS, IPVPN, MSP, VOIP).
Excellent MS Office skills as well as experience of budgeting, costing, procurement, and managing a preferred client list.
Must be able to travel 50% of the time.
The ideal candidate will also be a highly organised person with procedural experience of running a department. Will have the ability to provide technical (networking, software implementation, and creative design implementation) sales support to the sales and operations teams. Performing pre-site computer network and physical infrastructure analysis.
Provide recurring training for technical and support operations regarding the features, benefits, and innovations of current and emerging hardware, software and networking technologies.
Perform in-depth network analysis with packet capture and reporting tools and methodologies. Troubleshooting IP traffic flow to find bottlenecks and faults on the spot required skill. Strong understanding of custom cabinetry and mounting options for installed display solutions.
Provide Digital Network Player (DNP) hardware, software, network, and peripheral support.
Troubleshoots technical issues (players, servers, network, schedule, and content upload.)
Provide 1st, 2nd and 3rd line support of network infrastructure at client and city cluster level. Research and model new developments and software and hardware. Manage and maintain digital signage sites network infrastructure and connectivity.
Ability to multi-task and be very hands on - will be required to handle staging and prepping players with software and content, as well as testing of equipment before deployment.
Apply to:
Managing Director,
P.O. Box 26348-00504,
Nairobi Kenya.
Please note only successful candidates will be contacted.
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