Account Manager and Social Research Jobs in Kenya - TNS RMS East Africa Limited (Global market and social research agency)

Account Manager, Social Research – Two vacancies

One of these will be a generalist manager as per below, and one must have specific monitoring and evaluation skills.

Position Scope

Based in Nairobi and reporting to the person in charge of our social research division, the position holder will managing and develop client relationships, conduct project design including sampling, proposal writing, planning, analysis and report writing on projects.

The key goal of our division is to help our clients achieve their goals.

TNS Social & Political Research is a leading agency globally in impact assessment, monitoring and evaluation, feasibility and needs assessment, large-scale surveys, complex statistical analysis, tracking studies, new product and service development testing, ethnographic and participatory research and opinion polling.

A large proportion of our business from East Africa involves social research, working for donors, NGOs and governments in the field of health, agriculture, governance, education, water and sanitation and poverty among other areas.

Main Responsibilities:

Planning and executing research projects
Managing and developing client relationships by providing the highest level of client service
Monitoring project costs and implementing cost effective solutions
Creation of proposals to meet client needs
Participating in costing processes, preparing draft costs & checking quotations
Project scheduling and managing change effectively
Creating project related materials
Working with team to analyze findings to generate insights and recommendations to meet clients' needs
Coaching/ on the job training for junior members
Promoting team spirit

Qualifications:

At least 4 years of progressive experience in market research and in particular social, public and political research, ideally in a commercially oriented research agency or organization.
A minimum of an undergraduate degree in a relevant subject in addition to the following skills:

Excellent project management – able to manage the details of research projects in multi-country environments ensuring perfect timing and great quality.
Good sales/negotiation/persuasion skills
Strong research knowledge, and enthusiasm to keep up-to-date with the latest in methodologies.
Self driven
Good communication and social skills
Demonstrated excellent client relationships development skills
Superior IT skills
Team player and organized team leader

For the M&E expert, at least 2 years in an environment designing and managing M&E programmes would be necessary.

If you believe you fit this profile send your application by email including a short summary of why your experience meets the above, would be the ideal candidate to reach not later than 15th November 2011.

Email: Melissa.baker@tnsglobal.com