Risk Support Engineer

We are pleased to announce the following vacancy in the Revenue Assurance and Fraud Department within the Risk Division. 

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
 

Risk Support Engineer

Ref: RM_RSE_MAY_2012

Reporting to the Senior Manager-Fraud Detection, the holder of the position will act as a liaison between Fraud Management, Technical and IT Division and the Systems Vendors. 

The key objective of this role is to; enhance fraud detection, support Risk Management staff during assignments/ projects and monitor fraud systems

Key Responsibilities:

• Responsible for supporting specific initiatives or projects in relation to Fraud and Risk management in general;
• Liaise with related stakeholders in the business for fraud control operational needs to ensure it remains appropriate to changing business;
• Provide direction and momentum to a variety of projects / programmes to improve the Fraud risk position for the company;
• Provide expert advice to support the development of tactical solutions to address emerging technical fraud trends;
• Organize regular and relevant training for staff other staff and play a lead role in improvement and automation of processes that are done manually;
• Develop and implement a systematic process for capturing all Fraud systems issues and resolution of the same with the IT systems support team;
• Manage, overseeing and support overall operation for Fraud systems and perform proactive system health checks;
• Ensuring that planned outages are authorized by all involved teams;
• Review and ensure existence of a sound Business Continuity process (BCP) for the Fraud team applications and related Ensure and monitor that all requirements for back up (DRP) of Fraud applications are implemented as per company policy;
• Carry out Fraud System audits and monitor system usage compliance and maintain an up to date user access matrix and documents. 

Minimum Requirements:

• Bachelor's degree in Computer Science, Telecommunications or Engineering;
• At least 4- 5 year proven experience within IT, Engineering or financial services environment, particularly in fraud or risk management areas or in external/ internal audit with reputable firm;
• Knowledge of frauds, in particular technical/ network frauds,  is an asset;
• Diploma in Telecommunication or Systems audit for example CISA is an added advantage;
• Advanced knowledge of GSM and IT network;
• Project Management certification / skills;
• Conceptual thinker, ability to wade through data and arrive at conclusions;
• Strong communication skills - written and verbal - to succinctly present findings and communicate with a variety business partners;
• Multitasking and prioritization skills required to function in a fast-paced environment;
• Professional presentation required and high integrity and, confidentiality at all times.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below. 

The deadline for application is Thursday, 28th May ,2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
 

Via E-mail to hr@safaricom.co.ke