Medical Jobs at Nairobi Hospital.

1. Customer Relationship & Marketing Executives
2. Pharmacists
3. Human Resources Officer
4. Information Systems Auditor

The Nairobi Hospital, a leading health care institution in Eastern Africa has the following excellent career opportunities for individuals who possess a unique blend of technical and leadership skills:
Customer Relationship & Marketing Executives
Ref: HRD/ CRM/ 05 /10
Reporting to the Marketing and Customer Service Manager, the successful candidates will be responsible for developing and implementing customer service and marketing strategies in the Hospital.

Particular Responsibilities Include:

* Providing and maintaining excellent customer relations with both internal and external customers.
* Providing advisory services on customer service and marketing initiatives.
* Identifying gaps in the Hospital’s services and products and participating in service and product development.
* Participating in organising and coordinating Public Relations and CSR activities.
* Marketing of hospital products and services to the public.
* Planning and conducting market surveys and customer service audits.
* Monitoring market share and driving niche market identification and growth.
* Participating in determining the Hospital’s pricing approach and in negotiating customer contracts.
* Gathering customer feedback of hospital services and products through questionnaire and compilation of reports from the feedback.

Qualifications, Skills and Experience:

* Business degree.
* 6 years progressive work experience in a dynamic service organisation.
* Proven expertise in customer service and marketing functions.
* Business savvy.
* Excellent communication and presentation skills.
* Creative and innovative.

Pharmacists
Ref: HRD/P/05/10
Reporting to the Chief Pharmacist, the successful candidates will assist in executing/implementing pharmacy operational procedures and providing efficient services at both in and out patient pharmacies.

Particular Responsibilities Include:

* Checking prescriptions for accuracy and suitability to ensure safe, economical and rational use of drugs and pharmaceutical products.
* Continuous clinical checks on all treatment sheets and prescriptions.
* Participating in drug stock taking.
* Preparation and labelling of extemporaneous preparations for both in/out patients.
* Formulation and implementation of hospital policies on drug use and pharmacy standard operating procedures.
* Participating in chemotherapy dispensing and reconstitution in accordance with the cytotoxic handling policy.
* Providing accurate drug information to patients and other users.
* Participating in continuous medical education lectures.

Qualifications, Skills and Experience:

* Bachelor’s degree in Pharmacy.
* Registration with the Pharmacy and Poisons Board.
* Possession of valid annual practicing license.
* 1 year progressive work experience.
* Good communication and interpersonal skills.

Human Resources Officer
Ref: HRD/HRO/5/10
Reporting to the Human Resources Manager, the Human Resources Officer will participate actively in ensuring all strategic and operational aspects of the HR Cycle are implemented.
Particular Responsibilities Include:

* Determining the Hospital’s long and short term human resource needs.
* Managing the recruitment and selection process effectively.
* Developing and implementing training and development programs.
* Facilitating change management programs.
* Fostering harmonious industrial relations.
* Providing advisory services to line managers in handling of disciplinary issues and other employee relations matters.
* Participating in all other Human Resources functions.
* Facilitating continual improvement of the Hospital’s HR practices.

Qualifications, Skills and Experience:

* Relevant Degree.
* Higher Diploma or Masters in Human Resources Management.
* Computer Literate.
* At least 3 years work experience in a busy Human Resources Department.
* Effective advisory skills.
* Good interpersonal and communication skills.

Information Systems Auditor
Ref: HRD/ ISA / 05 /10
Reporting to the Internal Audit Manager, the holder will undertake reviews of the Hospital’s ICT infrastructure and provide assurance to management on the adequacy of the system controls.

Particular Responsibilities Include:

* Auditing the Hospital’s information systems.
* Conducting regular risk assessments and recommending mitigation measures.
* Reviewing, testing and rating controls and functions in information systems at all levels.
* Examining automated systems for compliance with policies and procedures.
* Providing support to other assurance processes.
* Extracting data to facilitate audit compliance and substantive testing procedure by use of CAATS.
* Identifying suitable audit areas and approaches when the information systems strategy changes.
* Ensuring that financial and operational audit programmes include sufficient and relevant information systems audit tests.

Qualifications, Skills and Experience:

* Degree in Information Systems or Computer Science.
* CISA qualifications.
* 3 years experience in Information Systems audit.
* Solid background in information systems governance, security principles and practices.
* Experience in the use of CAATS/auditing software.
* Excellent communication, analytical and report writing skills.

Candidates who had applied earlier for the Information Systems Auditor position need not re-apply.
These positions call for individuals with a passion for excellence, strong work ethic, commitment to continual improvement and results orientation. The successful candidates will be team players with the ability to effectively influence support from and add value to a wide range of professionals.
If your background, experience, competence match the above specifications, please send your application and a detailed C.V. quoting the reference on the application letter. Include your current remuneration, testimonials and give full contact details of 3 referees including day time telephone to:
Human Resources Manager
The Nairobi Hospital
P.O. Box 30026
Nairobi – 00100
Or e-mail: hrm@nbihosp.org
To be received not later than Monday 31st May 2010.
Only short-listed candidates will be contacted.