Diamond Trust Bank Card Services Commercial Manager Jobs in Kenya

Diamond Trust Bank Kenya limited (DTB) is a publicly quoted commercial bank with a fast growing regional network in Kenya, Uganda, Tanzania, and Burundi.

With a strong focus on the SME market, DTB has repute for exceptional customer service.

We are seeking to recruit an experienced and self- motivated individual to the position of Commercial Manager, Card Services.

Reports to: Head of Department Card Services

Overall Objective: Development, launch, and marketing a prepaid card.

Overall responsibility: To formulate and coordinate the prepaid card marketing strategy and implement it to ensure the achievement of the revenue objectives for the partners.

Position supervises a sales team

The successful applicant will be responsible for the following key result areas:

Formulate and drive the product’s marketing strategy
Manage and drive growth in new customer acquisition and usage. This includes identification of a strategy and recommendations on implementation. This should take best practice from other card products, remittance products and global prepaid programmes.
Define and plan product enhancements to promote the issuance and usage of products
Manage the product presentation at retail level and online,
Engage with key retailers to see how greater sales revenues can be driven through their outlets.
Analyze market data and trends and interpret their impact on key business performance metrics, including assessment of the product versus alternative solutions
Develop and agree key KPIs for each prepaid product, measure results against these KPIs and develop action plans where required to address shortfalls
Identify and win retail partnership opportunities and strategic alliances
Manage the relationship with all third parties involved in delivering the prepaid solution.
Manage all product releases/upgrades ensuring full testing is done prior to release.

The ideal candidate will have the following qualifications:

Graduate in a business related degree. An MBA will be an added advantage;
Expert knowledge with over 5 years experience as a product /commercial manager in the financial services sector preferably in the Card/Remittances Section
Commercial acumen and ability to spot business opportunities
Demonstrable project management skills with previous experience in launching new products
Ability to inspire and rally a team towards achieving goals

If you meet the requirements of this job, email your application and CV to hr@dtbafrica.com clearly quoting the title in the subject line before 23rd November, 2011.

Only shortlisted candidates will be conducted.

Head Office:
Diamond Trust Bank Kenya limited
8 Floor, Nation Centre, Kimathi Street,
P.O.Box 61711-00200, Nairobi.
Tel: (254-20) 2849 000