Customer Service / Sales Staff, Secretary / PA, Accounts Assistant, HR Assistant and Receptionist / Administration Assistant Jobs in Kenya

1. Customer Service Staff /Sales Staff

Objective of role

Help to maximise sales for the store and across wider channels

Provide first class customer experience

Grow personally and professionally as part of a dynamic business

Responsibilities

Greet, assist and sell to customers
Operate till and handle financial transactions
Merchandise and replenish stock as directed
Assist with deliveries and stock handling as directed
Undertake cleaning and housekeeping duties
Continually develop an understanding of the company’s culture, products, ethical initiatives, other areas of business, and reflect this in everyday performance
Take responsibility for personal development and actively seek opportunities for improvement

Experience Required

No experience is needed if the enthusiasm, aptitude and proven desire to learn can be demonstrated
Experience in a retail environment with a quality brand is desirable
Experience in a customer service role with face-to-face customer contact may also be beneficial

Skills/Knowledge Required

Ability to initiate contact and communication
Confident, articulate and accurate spoken English
Ability to work hard and smart
Ability to adapt to frequent change and a high pressure environment

2. Personal Assistant (PA) / Secretary

Personal assistants (PAs) to act as their manager's first point of contact with people from both inside and outside the organisation.

Typical work activities include:

deputising for the manager, making decisions and delegating work to others in the manager's absence;
devising and maintaining office systems, including data management and filing;
arranging travel and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations;
screening telephone calls, enquiries and requests, and handling them when appropriate;
meeting and greeting visitors at all levels of seniority;
organising and maintaining diaries and making appointments;
dealing with incoming email, faxes and post, often corresponding on behalf of their manager;
taking dictation and minutes;
carrying out background research and presenting findings;
producing documents, briefing papers, reports and presentations;
organising and attending meetings and ensuring their manager is well-prepared for meetings;
liaising with clients, suppliers and other staff.

The scope of the PA's role can be extensive and additional duties may include:

carrying out specific projects and research;
responsibility for accounts and budgets;
taking on some of the manager's responsibilities and working more closely with management;
being involved in decision-making processes.

Experience Required:

Relevant Degree
Minimum of 2 years Experience in a similar role.

3. Accounts Assistant

Responsibilities

Maintain Purchase Ledger
Maintain Cash Books accounting
Maintain and control petty cash disbursement.
Receive and check suppliers invoices and post to the Purchase ledger
Effect payments to suppliers as per credit arrangements.
Reconcile creditors monthly statements to purchase ledger balances.
Write all cheque payments and post to cash book
Effect payments of PAYE and other statutory deductions and file all required returns with Authorities.
Prepare other financial reports as required by Management from time to time.

Education & Experience

Min "O" Level with Grade C+ (C in Maths and English)
Professional: CPA 1 or equivalent
Experience: 2 years minimum working experience in a similar role

4. HR Assistant

Responsibilities

recruiting and staffing logistics;
performance management and improvement tracking systems;
employee orientation, development, and training logistics and recordkeeping;
assisting with employee relations;
company employee communication;
compensation and benefits administration and recordkeeping;
employee safety, welfare, wellness, and health reporting; and
employee services;
maintaining employee files and the HR filing system;
assisting with the day-to-day efficient operation of the HR office
PAYE and NHIS / NSSF

Education and Experience

High School Mean Grade C (Required)
College Diploma / HR / Admin (Desired)

5. Receptionist / Administration Assistant

Main Job Tasks and Responsibilities;

answer telephone, screen and direct calls
take and relay messages
provide information to callers
greet persons entering organization
direct persons to correct destination
deal with queries from the public and customers
ensures knowledge of staff movements in and out of organization
general administrative and clerical support
prepare letters and documents
receive and sort mail and deliveries
schedule appointments
maintain appointment diary either manually or electronically
organize meetings
tidy and maintain the reception area

Education and Experience

High School Mean Grade C (Required)
College Diploma / Secretarial / Admin (Desired)
knowledge of administrative and clerical procedures
knowledge of computers and relevant software applications
knowledge of customer service principles and practices
keyboard skills

Key Competencies

verbal and written communication skills
professional personal presentation
customer service orientation
information management
organizing and planning
attention to detail
initiative
reliability
stress tolerance

Interested candidates are requested to send all CVs and a covering letter indicating which position is being applied for to : jobhuntkenya@gmail.com.

Shortlisted Candidates will be contacted for an interview.a