The company is an internationally acclaimed social enterprise.
They create jobs for talented youth who deliver high-quality content business process outsourcing services to clients globally.
The organization is now seeking a Chief Technology Officer, based in Nairobi but responsible for IT infrastructure and solutions development across its offices.
The organization is now seeking a Chief Technology Officer, based in Nairobi but responsible for IT infrastructure and solutions development across its offices.
The company currently has
production centers in Kenya, Cambodia and Laos and may expand to
additional countries in the coming several years.
In addition there are US offices with some centralized hardware and systems.
The main responsibilities are:
The main responsibilities are:
- Technology strategy and planning for: current operations, ambitious growth goals, changing customer needs and world technology trends.
- Ensuring that the organization is in the forefront of new technologies; ensuring best practice in IT project management and implementation.
- Leadership of the IT team which is responsible for IT infrastructure including networks, servers, storage, internet access, IT security, software licenses etc; as well as group-wide systems for email, office productivity, file sharing, voice calling etc.
- Leadership of the solutions development team which is responsible for supporting the organization’s production and sales teams, including creating software tools for its process automation and project delivery, including analytics for quality and productivity. In addition, this team is responsible for configuring, installing and supporting software at client sites related to the organization’s projects.
- Overseeing the IT and Solutions Development Managers at country level to ensure they are able to meet their goals and develop their teams.
The ideal candidate will have
- At least 10 years’ working experience of which:
- 3-5 years’ experience as a manager of IT or technical teams AND
- 3-5 years’ experience as a hands-on IT implementation person. We are looking for someone who has worked in several area of IT eg networks, software development, web development, relational databases, data analytics.
- Experience in setting policy and direction - or at least exposure at the C level presenting technology direction and solutions
- Proven experience of delivering IT or technical projects on time as a manager or project manager
- University degree in IT or related field. Master’s in business or similar will be viewed favorably.
- International experience – for international applicants, developing country experience is a must. For local applicants, experience living/working/studying across cultures is required.
- Excellent written and oral English communications
- Leadership attributes and ability to work across teams to achieve the company’s overall goals
- Mature and dependable; able to handle pressure and the unexpected
- Can-do attitude and ability to operate with minimal supervision and guidance.
- It will also be an advantage to have:
- Experience with companies in a growth phase
- Experience managing an IT infrastructure over multiple sites
Application procedure:
Applicants should email
their applications attaching a detailed curriculum vitae and a letter
indicating why they are interested in and qualified for the position and
the names of three referees who can provide confidential assessment of
their capabilities to a Search Committee.
All communications relating to applications for this position should be addressed to email address: therecexpert@gmail.com.
Applications should be received by 22nd April 2013.
Only shortlisted candidates will be contacted.
On the subject matter of the email please indicate the position you are applying for.