Kenyaweb ICT Officer Job in Nairobi Kenya

Kenyaweb Limited is a company aimed at providing end user to clients and organizations.

In line with our growth strategy, we wish to invite applications for the position of

Job Title: ICT Officer
Duty Station: Nairobi

Purpose: Provide day-to-day end IT support to the WebKenya Limited Other tasks besides end user support are routine maintenance and infrastructure support.

Specific Duties & Responsibilities

* Attend and resolve issues reported through the helpdesk system or e-mail and log all help desk interactions.
* Diagnosing hardware and software problems and be available on-call when needed.
* Installing/configuring new computers/telephones.
* Repairing/upgrading PC hardware, software, scanners and printers
* Maintaining inventory of equipment and supplies (cables, adapters, etc.)
* Undertake the day to day operation of backup systems including rotation of backup tapes.
* Supervise routine preventative maintenance on IT systems.
* Building and installing cables, running plant cabling.
* Researching, learning, and evaluating new software and documenting systems.
* Perform daily backups on identified CRS resources and submit the reports to supervisor
* Prepare activity reports
* Identify and escalate situations requiring urgent attention.
* Maintain and control antivirus/ antimalware/antispyware processes
* Keep up to date with current trends in the IT industry.

Required Qualifications/skills

* Bachelor’s degree in IT /computer Science
* Experience in installation and maintenance of antivirus products
* Knowledge of backup and disaster recovery solutions
* Overall knowledge of software and hardware firewalls
* Knowledge of Microsoft Exchange Server 2007 and hosted services
* Basic network troubleshooting skills
* Ability to work with minimal supervision in a multicultural environment and cope well under pressure.
* Excellent oral and written communication skills
* Spirit of service, Integrity and principled stewardship
* Interested in Learning and innovation

Written applications indicating the reference number of position applied for and CV including day-time contact phone numbers, as well as names and contact information of three references should reach the below mentioned by February 1st, 2011

E-mail: webkenyalimited@gmail.com

Only Short listed candidates will be contacted